5 Qualities to Look for in Home Health Care

5 Qualities to Look for in Home Health Care

As baby boomers age, their family members are looking for quality health care agencies to care for their beloved elders at home. While there are plenty of agencies in operation, not all maintain the same high standards like SentosaCare , needed to competently care for aging individuals. Here are five important traits associated with high-quality homecare agencies.

Healthcare certifications.

Although there are both private and public health care organizations, check to be sure they hold appropriate licensing and certification. A state license ensures a high level of professionalism and competence. A positive example of this type of organization is SentosaCare.

Effective staff.

Staff-to-patient ratios should meet or exceed state licensing recommendations, even for private agencies, blog, ask Ben Landa and Bent Philipson. This ensures that aging patients receive adequate monitoring and care to keep them safe and healthy. Staff should be trained with current healthcare techniques to provide quality attention and assistance to older people and those who are seriously ill.

Good communication skills.

A professional home healthcare agency like SentosaCare can communicate clearly with patients. Staff members also return family member phone calls or emails to keep relatives informed of loved ones’ care. Detailed daily, weekly, and monthly reports are prepared and shared with family members periodically.


A reliable homecare agency arrives on time and sticks to the schedule as planned. Staff members are prepared to perform the scheduled tasks and are equipped with appropriate supplies. They follow through as expected without being late or making excuses.


A great health care staffing team will ensure that an aging patient feels comfortable with the care being provided. Family members likewise will be treated with respect and courtesy. Everyone will be satisfied with the arrangement, or if changes are needed, they will be made to everyone’s satisfaction.

Finding quality home health care is not difficult when you know what to look for. Check for qualities like these, along with any others your family elder may need, to provide the best possible care for the patient’s golden years.

Marketing your Home Health Care Agency

Marketing your Home Health Care Agency

A recent report on New York’s biggest for-profit nursing home group, SentosaCare has changed the focus of people from nursing home care to home health care. SentosaCare is accused of being a repeat offender in causing harm to patients by not providing meals as it should, leaving patients on soiled sheets, withholding medical information from patients and their families, among others. How then can you sell your home health care agency services to this ready market?

1. Come up with a BlogSentosa Care LLC

As a home healthcare agency, you cannot afford not to have a blog, ask Ben Landa and Bent Philipson. Reports show that consumers nowadays first go online to check out service providers before deciding if they should contact them or not. To gain the attention of a potential client, educate them through your blog by providing useful information to your target audience. Research on the needs and wants of your target market and educate them more through your blog.

2. Social Media Marketing

The digital age has completely transformed the marketing landscape. Platforms such as Facebook, Twitter, Pinterest, LinkedIn, and Snapchat give your homecare agency the opportunity to interact with existing and potential clients directly. The shorter the time it takes someone to receive feedback on a query makes the difference between whether they will seek your services or not. Social media provides easy, cheap, and a reliable way of marketing and meeting consumer needs. Referrals from clients on social media will also boost your business. On social media, make sure to include how long you have been in business because this boosts customer confidence in your homecare agency.

3. Networking with Related Businesses

Establishing professional relationships with key stakeholders in the industry will bring more clients your way. You can do this by attending seminars and health fairs. You can also connect and follow affiliated businesses such as doctors, other healthcare professionals, and assisted living facilities on social media platforms for client referrals. To boost your professional relationships, you can even offer them advertising on your website to market their services even as you rubberstamp your authority as a pro in the industry. However, you should remember that keeping in touch is the difference between getting a referral or not.

4. Create a Niche for Yourself

Creating a niche for your home healthcare agency will ensure that you are the go-to agency for say childcare or surgery support. Promoting the need for such services by informing people of the value of such a service will have them looking for you for assistance. Choose a niche then connect with health professionals in your line of work. Request to leave your brochures at their facilities and ask them for referrals.